Ellerow offers Standard Delivery (Free Shipping) within the Contiguous United States.
Standard Delivery includes curbside delivery to an accessible location near your residence. It does not include inside delivery, unpacking, assembly, or installation.
Estimated Delivery Time:
For full details, please review our Shipping Policy.
White-Glove Delivery is available as an optional paid service for select products and locations.
This service may include in-home delivery, room-of-choice placement, and packaging removal. Installation, electrical work, and complex assembly are not included. All lighting must be installed by a licensed professional arranged by the customer.
To request White-Glove Delivery or receive a delivery quote, please contact our support team before your order is dispatched.
Learn more in our White-Glove Delivery Policy.
Protect your order against loss or damage during transit.
Coverage includes:
If an issue occurs, claims can be submitted directly through Xcotton using the coverage information provided after purchase.
Shipping Protection is purchased per order and applies only to items included in that order.
At Ellerow, your satisfaction drives everything we do. If your Ellerow purchase falls short of expectations, we accept returns of eligible items within 30 days of delivery — no complicated hoops.
For full details, please review our Return & Exchange Policy.
Every eligible Ellerow furniture and lighting purchase is backed by our Limited Warranty, covering manufacturing defects under normal residential use.
If a covered issue occurs, we'll work with you to repair or replace the product quickly and efficiently.
Inspired by vintage craftsmanship, this piece showcases a bold interplay of texture and form through its hand-carved reeded surface. Each curve is shaped to catch light differently, creating depth and movement across the façade. With its rich material expression and timeworn character, it brings a sense of heritage and artistry into the space, offering a distinctive presence that feels both refined and enduring.
Overall rating: 4.3 / 5 from 3 reviews.
Ours took longer to arrive than we originally thought, so knocking off one star for that. I will say customer service was very responsive whenever I asked for an update and kept me informed. The sideboard arrived safely and the quality made the wait worth it.
Absolutely love this sideboard. The curved front and reeded wood give it so much character without making the room feel busy. We have dark hardwood floors and it blends in beautifully. It looks even better in person than it did online.
The wood tone is absolutely beautiful in person. The photos online were good, but the sideboard has much more depth and texture once you see it in your home
Yes. Real product photos are available for many of our furniture and lighting pieces.
Please contact our customer support team and share the product name or link. We will provide any available photos, videos, material details, or additional references to help you shop with confidence.
Availability and delivery times vary by product. Some items are ready to ship, while others are handcrafted or prepared to order and require additional production time.
Estimated delivery:
Before shipping, each item goes through finishing, preparation, and quality inspection to help ensure it meets our delivery standards.
Please contact us with the product link for the latest availability and estimated delivery date.
Eligible items may be returned or exchanged within 30 days of delivery, subject to the conditions outlined in our Return Policy.
Please contact us before sending an item back so our team can confirm eligibility and provide the correct return instructions.
Custom-made, used, installed, or final-sale items may have different return conditions.
Please review our full Return Policy for complete details.
Please inspect your order as soon as it arrives.
If you notice shipping damage, a defect, or missing parts, contact us within 48 hours of delivery and provide your order number, photos, and a brief description of the issue.
Once verified, we will work with you to arrange an appropriate solution, which may include replacement parts, repair support, a replacement, or a refund.
Reporting the issue within 48 hours helps us document the damage and submit a claim to the delivery provider.
Yes. Replacement parts are available for many products.
Parts covered by the applicable warranty may be provided at no charge after the issue has been reviewed and approved.
Depending on the circumstances and warranty terms, customers may be responsible for the shipping cost of replacement parts.
Please send us your order number, product photos, and details of the required part so our team can assist you.
Applicable electrical products are ETL- or UL-certified to meet relevant U.S. safety standards.
Certification details may vary by product, so please contact us if you need confirmation for a specific fixture.
For safety and warranty protection, all hardwired lighting should be installed by a qualified and licensed electrician in accordance with local electrical codes.
Many of our lighting fixtures can be adapted for sloped, vaulted, or angled ceilings.
The default configuration is intended for flat ceiling installation.
If you require installation on a non-flat ceiling, please leave a note with your order and contact our customer support team before installation.
We will confirm compatibility and advise whether additional hardware or customization is required.
Most furniture is delivered fully assembled or requires only minimal setup.
To prevent damage during transportation, handles, legs, shelves, or other small components may be packed separately. These parts are usually simple to attach, and installation instructions will be included where applicable.
Lighting fixtures cannot be shipped fully assembled because of their size and fragile components.
Assembly and installation must be completed by a qualified electrician.
Detailed installation instructions and the necessary standard hardware will be included with the fixture.
Explore our pieces in real spaces and discover the details that make each design distinctive.
