Secure payment

At Ellerow, we believe that trust is the foundation of every meaningful interaction. This principle guides the way we design our products, serve our clients, and safeguard the information you share with us. Protecting your payment data is an essential part of that commitment.

Our checkout experience is built on industry-leading security infrastructure, advanced encryption standards, and globally trusted payment partners—ensuring that every transaction on our site is safe, seamless, and fully protected.

1. Secure, Encrypted Checkout

Every purchase made on Ellerow.com is processed through secure payment gateways such as Shopify Payments, PayPal, and other reputable providers.
Your complete payment details are never stored on Ellerow servers.

We use SSL (Secure Socket Layer) encryption to protect all transmitted data, ensuring that your information remains private and unaltered throughout the transaction.

2. PCI DSS Level 1 Compliance

Our payment processors maintain PCI DSS Level 1 certification, the highest global standard for protecting cardholder information.
This ensures that every transaction follows rigorous security protocols designed to prevent unauthorized access or misuse of sensitive data.

3. Advanced Fraud Protection

To safeguard your experience, our system incorporates multiple fraud-prevention tools, including:

  • Automated risk and identity screening

  • Behavioral and IP address analysis

  • Transaction verification

  • Order validation checks

Suspicious activity may prompt temporary holds or order cancellation as an added layer of protection for both you and our community.

4. Your Information, Always Private

Ellerow does not sell, rent, or trade personal or payment information.
Your data is used exclusively for:

  • Processing your order

  • Providing customer support

  • Meeting legal or regulatory requirements

For additional details, please review our Privacy Policy.

5. A Trusted and Secure Shopping Environment

Before entering any payment information, you will see:

  • The padlock icon in your browser’s address bar

  • A secure https:// connection

These indicators confirm that your session is encrypted and protected.

6. If You Notice Unusual Activity

If you suspect unauthorized use of your payment method, we encourage you to contact us immediately at:

📩 support@ellerow.com

Our team will assist in reviewing the transaction and work with the payment provider to resolve the issue promptly.
We also recommend notifying your bank or card issuer as an added precaution.

7. Powered by Shopify’s Secure Infrastructure

Our online store operates on Shopify, a globally trusted commerce platform known for its robust and continuously monitored security systems. Shopify provides:

  • Platform-wide automated security updates

  • PCI DSS Level 1 compliance

  • Encrypted data storage

  • Real-time threat monitoring

This ensures your information remains protected from the moment you visit our site to the moment your order is complete.

Our Commitment

At Ellerow, security is not an afterthought—it is a fundamental part of the experience we design.
We remain committed to maintaining a secure, refined, and trustworthy environment for every client who chooses to shop with us.

Your peace of mind matters, and we will always work to preserve it.