Secure payment

At Ellerow, we take payment security and customer privacy seriously. We are committed to providing a secure and reliable checkout experience by using industry-standard safeguards and trusted third-party payment technologies.

1. Secure, Encrypted Checkout

All purchases made on Ellerow.com are processed through secure third-party payment providers, including Shopify Payments, PayPal, and other authorized payment services.

  • Ellerow does not store or process full credit or debit card numbers on its own servers

  • Payment information is transmitted directly to authorized payment providers during checkout

We use SSL (Secure Socket Layer) encryption to protect data transmitted between your browser and our checkout system, helping to reduce the risk of unauthorized access.

2. Accepted Payment Methods

Ellerow currently accepts the following payment options at checkout:

  • Visa

  • Mastercard

  • American Express

  • Diners Club

  • Google Pay

  • PayPal Wallet

  • Shop Pay

  • Shop Pay Installments (subject to eligibility and approval by Shop Pay and its financing partners)

Availability of payment methods may vary depending on your location, device, browser, or the requirements of the payment provider.

3. PCI DSS Compliance

Our payment service providers maintain PCI DSS Level 1 certification, the highest global standard for protecting cardholder information.

This certification reflects compliance with established security controls designed to help prevent unauthorized access, data breaches, or misuse of sensitive payment information.

4. Fraud Prevention Measures

To help protect customers and reduce fraudulent activity, transactions may be reviewed using automated risk-assessment tools provided by our payment partners. These measures may include:

  • Transaction and identity verification

  • Behavioral and IP-based risk analysis

  • Order validation checks

In some cases, orders may be delayed, canceled, or require additional verification to maintain platform security.

5. Installment Payments (Shop Pay Installments)

Shop Pay Installments is a third-party payment option offered and administered by Shop Pay and its affiliated financing partners.

  • Eligibility, approval, repayment schedules, and installment terms are determined solely by Shop Pay

  • Ellerow does not control financing decisions, interest terms, or payment schedules

Customers selecting this option are subject to Shop Pay’s separate terms and conditions.

6. Use of Personal Information

Ellerow does not sell, rent, or trade payment information.

Personal information is used only for purposes such as:

  • Processing and fulfilling orders

  • Providing customer support

  • Complying with applicable legal or regulatory requirements

For more details on how personal data is handled, please review our Privacy Policy.

7. Secure Browsing Indicators

When completing a purchase on Ellerow.com, you may notice:

  • A padlock icon in your browser’s address bar

  • A secure https:// connection

These indicators confirm that your session is encrypted during checkout.

8. Reporting Unusual Activity

If you believe your payment method has been used without authorization, please contact us promptly at:

📩 support@ellerow.com

We also recommend notifying your bank or card issuer so they can take appropriate action.

9. Powered by Shopify’s Secure Platform

Ellerow operates on the Shopify platform, which provides:

  • PCI DSS Level 1 compliant infrastructure

  • Encrypted data transmission

  • Ongoing system monitoring and security updates

  • Platform-level risk and threat detection

These measures support a stable and secure online shopping environment.

Our Commitment

While no online transaction system can be guaranteed to be completely risk-free, Ellerow works with established payment partners and follows recognized security practices to help protect customer transactions and personal information.

We remain committed to maintaining a secure, transparent, and trustworthy checkout experience for every customer.